Privacy Policy
This Privacy Policy explains what information we collect from you when you use the palaset.com service and how we use that information. By using the service, you are deemed to accept the processing of your personal data in accordance with this Privacy Policy.
Controller
Plastep Oy
Business ID: 1648125-9
Kutomakuja 2
19410 Kuortti, Finland
Customer service & registry contact:
Tel. +358 29 000 9137
palaset@plastep.fi
Name of the Register
Palaset.com Customer Register
Legal Basis for Maintaining the Register and Processing Personal Data
The register is maintained for the purpose of managing and fulfilling customer relationships. Personal data is processed based on the following legal grounds:
Contract: Data is processed to fulfil orders and manage customer relationships.
Legitimate interest: To provide a personalised user experience, prevent misuse, and ensure the technical operation of the service.
Consent: For marketing and direct advertising. You may withdraw your consent at any time.
What Does the Register Contain?
The register contains personal data of customers who have registered on palaset.com or placed an order through the online store.
Purpose of Processing
Personal data is collected, processed, and used for managing customer relationships, providing services that require registration, creating a personalised user experience, maintaining customer information, and communicating with customers.
Data may also be used to monitor and investigate misuse and to ensure technical functionality.
Data is used for marketing and direct advertising only with your consent.
Data Content of the Register
The register may include one or more of the following: username and password, first name, last name, email address, postal addresses, phone numbers, company information, and other information provided by the user.
Technical cookies collect technical and other usage data about the service.
Order and delivery information from the online store is also stored in the register.
Regular Sources of Data
Customer data is obtained when the customer relationship is created and maintained.
Information may also be stored based on the customer’s use of the service or as a result of using the service.
A customer relationship is created when:
a) a customer registers for the online store, or
b) places an order.
Regular Disclosure of Personal Data
Personal data may be disclosed to third parties located within the European Union, such as partners of the palaset.com online store (e.g., logistics and payment service providers), providers of services ordered by the customer, and authorities in accordance with data protection legislation.
Data may be disclosed for delivering goods and services or for fulfilling the contract between palaset.com and the customer.
Data is used for marketing or distance selling only with your consent.
Personal data will not be disclosed to third parties without the explicit consent of the data subject, except for the purposes mentioned above.
Statistical usage and customer data may be disclosed to third parties in a form that does not allow individual users to be identified.
Transfer of Data Outside the EU or EEA
Data is not transferred or disclosed outside the European Union or the European Economic Area.
Principles of Register Protection
Only specifically authorised employees of the controller, or service providers acting on behalf of the controller whose duties require processing of the data, have access to the register.
Access requires a personal username and password.
We use appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, destruction, or other unlawful processing.
The system in which personal data is stored and processed is protected with industry-standard methods such as firewalls, access control, and controlled granting of user permissions.
Employees who process customer register data are bound by confidentiality obligations.
Rights of the Data Subject
You have the right to inspect the personal data we hold about you and to request the correction of inaccurate or incomplete information.
You also have the right to request the deletion of your data, restrict its processing, object to its processing, and obtain your data in electronic format.
Requests can be sent in writing to:
Plastep Oy, Kutomakuja 2, 19410 Kuortti, Finland
or by email to palaset@plastep.fi.
Minors and the Customer Register
Persons under 13 years of age may not register for the online store without the consent of a guardian.
Use of the online store and purchases are also restricted for users under 13.
The user is responsible for ensuring that they are at least 13 years old.
Parents or guardians of children under 13 must contact customer service before placing an order.
Right to Object
You have the right at any time to prohibit the processing of your personal data for direct marketing or for market and opinion research.
A prohibition request can be submitted in writing to:
Plastep Oy, Kutomakuja 2, 19410 Kuortti, Finland
or by contacting the controller (see “Controller” section).
